Nancy Ngo | TechChange | The Institute for Technology and Social Change

TechChange Program Coordinator Matthew Heck explains technical aspects of Google Maps Engine to UN Summer Academy Director, Patrick van Weerelt (Photo: S5R3 / Simon Ruf).

In June 2014, TechChange Founder & CEO Nick Martin and Program Coordinator Matthew Heck conducted a training at the 2014 United Nations Summer Academy at the UN headquarters in New York City. 45 participants from across the UN system based in 25 different countries joined Nick, Matt, and TechChange Mobiles for International Development alumnus and guest expert, Arjen Swank of Text to Change in a hands-on workshop on “How to use innovation and technology for development”.

In the session, participants learned about and experimented with online tools for development including CommCare, Google Maps Engine, Magpi, Open Data Kit, and OpenStreetMap, Text to Change, TextIt, and more.

Here are some highlights from the workshop:

Nick Martin meets the participants of the 2014 UN Summer Academy and gives a quick introduction about TechChange and ICT4D.

TechChange TC105 alumnus Arjen Swank leads a workshop on TTC for the participants (Photo: S5R3 / Simon Ruf).

Check out Arjen’s latest blog post on the training and “Why basic mobile technology is still powerful” here and the UN’s summary of the event here.

In smaller break-out groups, Arjen Swank demos how Text to Change can be used via tablet (Photo: S5R3 / Simon Ruf).

UN Summer Academy participants experiment with OpenStreetMap (Photo: S5R3 / Simon Ruf).

If your organization is interested in training with TechChange online or in-person on technology for social change, please contact us at info [at] techchange [dot] org.

Did you know that prior to founding an e-learning social enterprise, TechChange President Nick Martin did his undergraduate degree in Modern Poetry?

Nick recently returned to his alma mater, Swarthmore College, where he participated in a panel discussion on “What I Learned From Trying to Change the World” during the school’s alumni weekend. To an audience of approximately 150 people, Nick spoke with three fellow alumni representing the Peace Corps, Princeton University, and Juvenile Law Center in Philadelphia on the lessons they learned in their respective social change industries.

United with the common threads of a liberal arts education at Swarthmore and careers driven by the desire to change the world, here are the pearls of wisdom they shared based on their social change careers so far:

Lesson 1:

“You learn the most and you learn the quickest when you get yourself out there.” -F.F. Quigley, Country Director, Thailand, Peace Corps

We often learn and gain the most from doing what we are afraid of. The impact of this lesson could not be truer and is something we always need to be urging ourselves to do.

Lesson 2:

“Be careful not to be too righteous” -Lourdes Rosado, Associate Director of Juvenile Law Center (Philadelphia, PA)

Be able to disagree with others while maintaining respect for them and their opinions. Sometimes the only way to achieve progress is by working with, and not against, those who challenge us.

Lesson 3:

“We need to take time to ask better questions.” -Carolyn Rouse, Professor of Anthropology, Princeton University

While Carolyn Rouse worked to establish a high school in the outskirts of Accra, Ghana, she learned that sometimes stability matters more than change. When looking to make the world a better place, we need to challenge assumptions, as not everything aligns clearly to a cut-and-dry cost-benefit analysis. With anything life, do not be afraid to ask questions and challenge the status quo.

Lesson 4:

“Community matters.” -Nick Martin, President & CEO, TechChange

We are shaped by the people we surround ourselves with. Whether hiring people to join your start-up or choosing your friends, the values and attitudes of those we associate ourselves with have a strong impact on the people we become.

To check out the entire talk, click here and fast forward to 32:30 to catch Nick’s segment.

Do you have a liberal arts education that you have applied to try to change the world? What lessons have you learned along the way? Tell us in the comments below or tweet us @TechChange.

In the last decade, social media has spread quickly across the world and has grown not just in terms of number of users on popular platforms, but also in terms of new niche platforms tailored for specific populations.

With Facebook’s 1 billion active users, the 500 million tweets that flood the Internet daily via Twitter, and the 6 billion hours of YouTube videos available online, it is clear that social media has been integrated into the daily digital lives of many people globally. Combine that with the fact that 85% of the world’s population has access to the Internet – and to many of these social networks – and you’ll find a tool that has revolutionized the way groups around the globe interact with each other.

As popular as Facebook, Twitter, and YouTube are, the diversity of social media platforms and the way people interact on these platforms are as diverse as the different cultures of these users. According to the social media API aggregation company, GNIP, 49% of tweets in 2013 were in a language other than English. Facebook is also available in several dozen languages.

Source: GNIP / New York Times

This “World Map of Social Networks” from Vincos.it shows how the dominant social media sites have changed since 2009.

Facebook has clearly become a global leader, but its prominence can be deceptive – many more country-specific social networks have grown rapidly with extremely active user bases. In countries like China, where Facebook and Twitter are banned, sites like RenRen and Weibo, which have similar user interfaces and features, have sprung up. According to a recent article by Forbes magazine, Tencent, the parent company of China’s leading social media platform, is poised to overtake Facebook in terms of average monthly users.

Source: We Are Social / MediaBistro.com

Alternative social networks are also popular in countries in which Facebook is legal. ZingMe, for example, is extremely popular in Vietnam among teenagers and young adults and Yookos is an emerging network in southern and sub-saharan Africa; the amount of existing social media platforms worldwide is in the thousands.

Social media is designed to bring people together in different ways; it connects governments and organizations with the public and allows for the diffusion of information across the world quickly and efficiently. The limits of social media and its uses are still being defined; issues such as privacy and freedom of speech – and the lack thereof – have been repeatedly debated around the world.

We can neither confirm nor deny that this is our first tweet.

— CIA (@CIA) June 6, 2014

If social media is used differently across the world, what does this mean for social media campaigns for social causes? How do we know what the best tools are to use for targeting specific audiences? Defining and understanding who your target audience is is one of the first steps of designing an effective social change campaign. The ever-evolving social media landscape will be important to understand in order to communicate the right messages, on the right platform, for the right people, and in the right way, to be effective.

How is social media used in your country? Let us know in the comment section below or tweet us @TechChange.

Check out some of the additional resources we’ve come across that visualize the global diversity of social media:

Come and join us in our discussion about the global diversity of social media and more in our upcoming Social Media for Social Change online course, which begins this Monday!

What does the rise of #YesAllWomen mean for social change?

In our last post on #BringBackOurGirls, we examined whether social media activism could free girls who had been kidnapped in Nigeria. With the rise of #YesAllWomen, it’s worth exploring whether social media can improve the lives of women and men everywhere in shifting social norms around gender.

Less than a week after the killing spree at the University of California Santa Barbara, a torrent of more than two million tweets have been shared containing anecdotes, stories, and outcries against misogyny, sexual harassment, and violence against women.

Source: Topsy

Why has #YesAllWomen gained so much media attention? It can be argued that the #YesAllWomen hashtag has built off continuing momentum of other initiatives that have women (and some men) speaking out against misogyny in its many forms. A provocative article from TIME Magazine in April 2014, nearly a month before the UCSB murders, was a critique of the #NotAllMen argument, setting the stage for women to share how sexual harassment and misogyny are frighteningly common experiences that women face on a regular basis. Foreign Policy’s piece on “What do #YesAllWomen and #BringBackOurGirls have in common?” highlights:

“[…]the global Internet has during the last month seen an incredible outpouring of support for the full equality of women. Even if the two hashtags fail to end misogyny and free the kidnapped schoolgirls, they surely represent a step in the right direction in advocating for a better reality for women.”

Here is a heat map visualizing the use of #YesAllWomen hashtag on Twitter, showing the start of the hashtag in the U.S., in comparison to Nigeria, where the #BringBackOurGirls hashtag began.

Related campaigns using the hashtags #everydaysexism and #rapecultureiswhen have both been used in similar efforts to shed light on misogyny, as discussed in CNN’s article on “Why #YesAllWomen took off on Twitter.” Campaigns across U.S. campuses have also been pressuring universities to address sexual assault on campuses, as mentioned in the Chronicle of Higher Education.

What will be the ultimate impact of #YesAllWomen? Will this social media momentum change ingrained cultural norms of sexism across society? It did, at least for Kenneth Curtis, a man who described his reaction to the #YesAllWomen tweets:

“The courageous voices I saw on #YesAllWomen burst my bubble in all the good ways. They shed a light on my ignorance. They also shed a light on the work we men have to do. This is how change happens. Shed a light on the problem. Now let’s rally to fix it.”

But what about the societies where women cannot speak out as openly on social media due to censorship or lack of access to technology? With #YesAllWomen, social media has succeeded again in being a tool for raising awareness on a social issue, but it will continue to be a long journey to shift entrenched cultural norms.

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Interested in this topic and how social media can be used to create social change? Enroll now in our upcoming Social Media for Social Change course.

With a domain that ends with [dot] org, TechChange is sometimes mistaken for a non-profit organization. However, we are actually a for-profit social enterprise business that is focused on market-viable solutions that bring both profit and positive social impact. As we continue on our journey from a start-up to a small business, we’re proud to be a registered B Corporation, a category of social enterprises that also focus on double bottom line values.

Being this type of small, yet growing, online learning business based in Washington, DC brings its own unique set of challenges, recently featured in this Forbes article, “When And How To Scale: DC Startup At Crossroads.” Launched in 2010, TechChange remains a bootstrapped social enterprise. Unlike other high-growth startups in the edtech space that have received an injection of venture capital funding, scaling for us is less straightforward than more employees, bigger offices, and lunchtime perks.

“To scale does not always mean bigger. A thought that seems to get lost in the relentless drive to scale businesses across continents.”

For a social enterprise, scaling offers different incentives than a traditional for-profit business that focuses primarily on maximizing profit. In our case, part of the challenge in scaling is codifying our business priorities and establishing social impact as a core value of our business.

TechChange CEO, Nick Martin, presenting at a meeting on social entrepreneurship at the Johns Hopkins University School of Advanced International Affairs (SAIS) in Washington, DC.

Check out the full article on this link here.

What do you think? What is the best way for TechChange to scale our impact while growing as a business? Who are the best investors that are looking for organizations that promise both financial and social impact returns?

In a timely visit to Washington, DC that aligned with the 25th Anniversary of the World Wide Web, one of the handful of inductees in the Internet Hall of Fame, Marc Andreessen, dropped by 1776 for a fireside chat earlier this week. The co-founder of VC firm, Andreessen Horowitz, who has made early investments in high-profile tech companies including Facebook, Twitter, Pinterest, and Airbnb, chatted with The Atlantic’s Editor-in-Chief, James Bennet, and members of the DC tech community on a wide range of technology topics including the future of “Silicon Valley(s)”, bitcoin, drones, MOOCs and online education, and how technology will impact the developing world.

Here are five highlights of his views on the future of online education:

1. The world will be a better place when everyone is educated and online using cheap smartphones. According to Marc Andreessen, what will most profoundly change the world is for every kid on the planet to have a world class education. The developing world will benefit most from high quality education as this content becomes accessible via cheap smartphones, which we’ve already begun seeing earlier this year. The global economy could be growing faster if more people were educated.

2. In 20 years, online learning will completely dominate education of all levels.
With the exception of elite academic institutions such as the Ivy League (which would only continue to exist as a luxury good), online learning will take over many traditional schools. New software and educational content will be delivered online with the help of new devices. Also, for-profit businesses will play a big role in driving innovation in this space.

3. Great teachers and professors will continue to be central to online learning.
Despite all current and future technological developments in education, quality education will always depend on great teachers. With online education and edtech, the best teachers in the world will become available to more students. Marc Andreessen sees online education scaling like Hollywood, in that the best professors (as content producers) will be like the “Steven Spielbergs” of specialized topics that can reach huge audiences, or student populations.

4. Hybrid learning models have tremendous potential to make e-learning more social & engaging.
Marc Andreessen also spoke of the potential of hybrid learning models that could make the educational experience engaging. One of the best benefits of bringing education online is the ability to connect students via an online platform, regardless of where they are in the world. Experienced students of courses could tutor new students, which we have seen time and time again with the TechChange learning model when course participants become guest experts, and even course facilitators like Timo Luege. Other examples of engagement that can happen online with platforms like TechChange include crowdsourcing past study resources, video conferencing (which we do with our “Live Events”), and online social networking.

5. Successful online learning will require long-term investments
The opportunity for MOOCs and online learning is gigantic, but it won’t happen overnight. Andreessen Horowitz has been some in investment in Sebastian Thrun’s
Udacity. Marc Andreessen sees online education as a long-term investment.

What do you think? Can online learning really be scaled comparably to Hollywood? What are some examples of how online education in the developing world has already made an impact? What are the best hybrid learning models? Let us know in the comments, or tweet us @TechChange.

To check out the entire one-hour recording of the Marc Andreessen interview, please see the recorded session, courtesy of The Atlantic LIVE and The Atlantic Exchange here.

For many people in the world, it is difficult to imagine what life was like without the World Wide Web. In the last quarter century, the Internet has fundamentally changed the way people across the world access, share, and use information. The Web is increasingly integrating into more and more aspects of our daily lives and work. For example, it has played an important role in empowering citizens with a digital platform for civic engagement, and spreading knowledge on disease prevention to boost global health.

Join us and USAID’s Global Development Lab in celebrating the 25th anniversary of the World Wide Web, and the extraordinary opportunities it presents to helping people in the most remote places in the world. Check out this animation video the TechChange creative team produced in partnership with USAID featuring Rajiv Shah, Andy Sisson, Priya Jaisinghani, Sascha Meinrath, Dr. Ndemo, Judy Payne, Ann Mei Chang,and Adam Slote.

In the next several decades where we can expect the expansion of broadband connectivity, cheaper smartphones, the increase in data, and business models that serve more underserved populations, we are hopeful for a future where extreme poverty no longer exists.

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If you’d like more information on TechChange’s animations and our creative team’s work, please email us at info@techchange.org.

We’re excited to announce that TechChange president Nick Martin was selected as the runner-up for the 2014 Andrew E. Rice Award for Leadership and Innovation by a Young Professional in International Development.

The winner of first place for the Rice Award for 2014 was Diana Jue of Essmart, a U.S. Corporation and India Private Limited company that “brings essential, life-improving products to all people, no matter who they are or where they’re from”. Diana’s company is doing great work to create better distribution and supply channels of existing consumer goods to hard-to-reach places in the developing world.

Nick received a certificate of distinction at the 2014 SID-Washington Annual Conference, “Delivering Results in a Changing World,” on May 20th, in Washington, DC. Thanks to the team at SID-Washington for organizing the award and event.

Please join us in congratulating Nick!

Read more about the SID Rice Award here and consider applying next year.

In our modern times of media cycles fighting for our short attention spans, it is easy to ride the momentum of a highly visible campaign that can quickly fizzle out once another competing story emerges. Since the kidnappings of approximately 300 Nigerian girls by militant Islamist group Boko Haram last month, the international community has embraced the hashtag, “#BringBackOurGirls”, in a very vocal and visible social media campaign demanding action to rescue the Chibok girls. But one month since the mass kidnapping without the rescue of the girls, do we need to take a different approach? Will #BringBackOurGirls be just another campaign we forget about once the next celebrity scandal becomes breaking news?

#BringBackOurGirls goes global starting in Nigeria

Most of the #BringBackOurGirls campaign activity has been highly visible on Twitter, Facebook, and international media outlets. In this fascinating Twitter heat map created using the tool, CartoDB, featured in TIME Magazine, we can see a time-lapsed digital map of how the hashtag, “#BringBackOurGirls” spread globally, starting organically from within Nigeria in mid April.

(We’ll be touching upon CartoDB, and other digital mapping tools in our upcoming Mapping for International Development course later this month.)

The #BringBackOurGirls hashtag has been embraced widely by many public figures and has garnered wide support across the world. Michelle Obama, David Cameron, and Malala Yusafzai have posted images with the hashtag, along with celebrities such as Ellen Degeneres, Angelina Jolie, and Dwayne Johnson. To date, nearly 1 million people signed the Change.org petition. Countries including the USA, UK, China, Israel have pledged to join the rescue efforts, and other human rights campaigns have joined the #BringBackOurGirls Twitter momentum, as seen on this Hashtagify map.

Is #BringBackOurGirls repeating the mistakes of #KONY2012?

A great example of a past campaign where this happened was with the KONY2012 campaign, which brought some albeit short-lived urgency to addressing the child soldiers recruited by Joseph Kony, leader of the Lord’s Resistance Army (LRA). Michael Poffenberger, who worked on that campaign, will join us a guest expert in TC110: Social Media for Social Change online course in June 2013 and compare it the current #BringBackOurGirls campaign. Many have drawn parallels to both campaigns and warned of the false optimism that hyped social media messages can bring when context is not fully considered and understood.

According to Lauren Wolfe of Foreign Policy magazine, “Understanding what has happened to the Nigerian girls and how to rescue them means beginning to face what has happened to hundreds of thousands, if not millions, of girls over years in global armed conflict.” To some critics, this hashtag trivializes the weaknesses of Nigerian democracy that have been exposed. Critics of using social media in advocacy campaigns have used the term “slacktivism” to describe the passive, minimal effort needed to participate in these movements. Others have cited such media waves being exploited for individual gain, as opposed to genuinely benefiting the girls. Florida State University Political Science professor, Will H. Moore, argues that this hashtag activism is not only hurting the larger cause of rescuing the kidnapped girls, but actually helping Boko Haram. Jumoke Balogun, Co-Founder of CompareAfrique, also highlights the limits of the #BringBackOurGirls hashtag impact.

Hashtag activism, alone, is not enough

With all this social media activity and international press, what actual progress has been made in rescuing the kidnapped girls? If the objective is raising awareness of the issue, yes, the hashtag has been successful. If the objective is to rescue the girls, we still have a long way to go, even if the hashtag campaign has been part of a multi-pronged approach to galvanize resources into action.

The bottom line: social media can be a powerful tool to bring visibility and awareness to a cause, but a hashtag alone is not enough to bring about social change. There are a myriad of resources that must be coordinated to effectively implement this rescue mission, which will only become more difficult as more time passes. However, prioritizing and shining a sustained light on the problem, instead getting distracted by competing media cycles on celebrities getting into petty fights, is the first step toward a solution.

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What do you think about the impact of the #BringBackOurGirls campaign? We’re only scratching the surface here on the topic of social media for social change and invite you continue the discussion with us in our upcoming Social Media for Social Change online course which runs June 16 – July 11, 2014.

Kathy Calvin, President and CEO of UN Foundation. (Photo credit: Johns Hopkins SAIS. Photo by Kaveh Sardari Photography)

Last Friday, the Johns Hopkins University’s School of Advanced International Studies (SAIS) launched its second annual Global Women in Leadership Conference with this year’s theme on “Technology in Action: Changing the Way Women Live and Work”. Throughout the day, female leaders spanning various aspects of the tech industry from across the world joined over 300 conference attendees to discuss the growing role of women in technology.

Supporting women in tech has always been important to TechChange and we’ve been excited to work with several organizations in this space. For example, we’ve worked with TechGirls at the State Department, Mobile Alliance for Maternal Action (MAMA), and partnered with USAID to create a course on Gender in Political Transition Environments. At the conference, it was great to hear from TechChange partners including MAMA’s Executive Director, Kirsten Gagniare, and Christopher Burns, Senior Advisor and Team Lead for Mobile Access at USAID, as they discussed mHealth and mobiles for international development. I found it personally inspiring to meet and hear from all of these female trailblazers in tech from across the world including Roya Mahboob, one of the first female IT CEOs in Afghanistan, and many more women leaders in technology driven industries.

In case you missed the event, here are a few highlights from this conference on women and technology:

Mobile is the future to empowering women worldwide. ICT4D and women’s global access to technology, especially mobile phones, was a strong theme throughout the event. According to keynote speaker, Kathy Calvin, President and CEO of the UN Foundation, there are currently more mobile phones than people in Africa. Also, the gender gap in mobile phone usage is wide: women have 300 million less mobile subscriptions than men.

Mayra Buvinic, Senior Fellow at the UN Foundation discussed how mobile phones empower women with mobility and privacy for financial transactions. A specific example of this empowerment is via M-PESA, which has been championed by women and has become a global model for mobile money, according to Jalak Jobanputra, venture capitalist and Managing Partner of FuturePerfect Ventures. With the excitement of emerging mobile technology, ThoughtWorks CTO, Rebecca Parson, highlighted an important point on how cultural and local context matters in ICT4D. She shared a poignant anecdote on a water project in Africa that was sabotaged by the women of a particular village. The motivation behind this damage was to preserve the already limited external interaction among the females of this community; the water pump technology took away the opportunity for women to interact with each other when they would collectively fetch water for their families.

2. Education is key for women to succeed in tech. In the conference’s final panel on “Leveling the Field: Expanding Economic Opportunities”, panelists shared several resources for women to build up their technical acumen and to get involved in tech communities. Be sure to check out groups and organizations like Tech LadyMafia, Rails Girls, CodeChix, Girls Who Code, and taking online courses with TechChange! Proficiency in tech tools opens up options for women in terms of job opportunities and work arrangements such as telecommuting and flexible work schedules when using collaborative software.

3. Women as consumers and producers of tech will result in products more catered to women. Jennifer Sherman, Senior Vice President of Product Mangement at Aptean, made a strong business case for design teams to consider women when creating new tech products. As tech companies are looking to grow their customer base, they will need to understand what women want as more women want to buy tech products that are specifically designed and built to meet their needs.

What was your favorite takeaway from the conference? How will the world be shaped by women consuming and producing more technology? Let us know your thoughts!