We’re excited to announce that GeoPoll will be running a live mobile SMS poll in Tunisia for our upcoming course Mobiles for International Development!

GeoPoll will create a pilot survey that leverages the experience of its 70 mobile health professionals around the world in TC105 to explore how Tunisian civil society organizations can better leverage mobile technology in mobile health, finance, and education.

GeoPoll is currently working with civil society organizations such as I Watch to conduct a five month 15,000-respondent a month survey on issues of democracy and perceptions related to the political transition. Other recent initiatives in Tunisia include a general health survey to better understand 2,000 Tunisians’ access to health facilities. In a variation to a typical survey, the day before the first election post the Ben Ali regime, NDI used the GeoPoll platform to conduct a nationwide voter education campaign. The effort educated people ages 18-70 through “Do you know…? “ style surveys on the elections that were happening the next day. The survey reached over 3,000 Tunisians in all 24 Governorates, educating them on key issues such as their political rights and where to vote.

Students will submit questions by Friday, April 6, after which they will be translated into French and asked to 300 respondents around Tunisia in the following week. Although the poll will be small in relation to other surveys, it will help GeoPoll better understand areas of interest to mobile technology professionals.

All relevant data will be released at the end of the class to inform mobile phone programming in Tunisia and around the world.

This isn’t our first experience with GeoPoll. We’ve also run them for our course in Pakistan where we integrated results from the DRC with Ushahidi to have students do their own CrowdMap simulation in DRC. You can read more about it in this IREX blog post.

But, we don’t believe that the only true purpose for GeoPoll is classroom simulations. Learning what audiences think in areas of the world where traditional polling methods are often expensive and slow (if even possible) by reaching them instantly on their mobile phones has tremendous implications. We’re also working with various partners to look at how GeoPoll can be used in fragile states like Yemen and Afghanistan, which we’ll be featuring in our upcoming course on Technology for Conflict Management and Prevention.

 

This article has been reposted from the Huffington Post. Read the original article.

By: Stephanie Rudat, Kevin Malone, and Christopher Neu

 

 

“It may have been just noise to you and inspiring for someone else, but at the end of the day, it’s still a waterfall.” — Modified anonymous quote via Facebook

A Challenge to Experts and a Call for Productive Engagement

The controversy surrounding the Kony 2012 campaign (nearly 80 million views) has focused primarily on the responsibility of activists to understand the conflict in Uganda, communicate it honestly to their audience and advocate for constructive solutions. Equally as important, however, is the responsibility of recognized experts (of academic, professional or personal experience) to positively engage an expanding international audience interested in human rights and Africa — an audience that is potentially now nearly three times the size of Uganda itself (33 million). While there has emerged some constructive criticism on the content of the video and purpose of the organization (e.g., here and here), these have been outnumbered by arguments that shut down the possibility of channeling this new found enthusiasm for good.

But if the primary argument against this video is that the road to hell is paved with good intentions, it holds true for both activists and experts. Most critics from the expert community do themselves and their cause a disservice by relaying hyperbolic and unhelpful criticism.

To be sure, there is a conversation to be had about the role of the West in development, transparency in funding and the purpose of advocacy organizations. But the conversation needs to occur in a manner that does not turn people away from participating in causes greater than themselves to affect positive change.

Whether rightly or wrongly, Invisible Children has made it cool to care about Uganda. Perhaps the organization and its work speak to you, perhaps it doesn’t. What is certain is that there is currently unprecedented enthusiasm among the people whom Kony 2012 spoke to – the young. This is a critical opportunity to engage them and to help channel their enthusiasm to learn more and be better global citizens. And they don’t deserve to be criticized for caring.

2012-03-12-konyscreenshot.jpg
Visualization of Google searches for “kony” since 2004.

Someone Who Knows vs. Someone Who Cares?

The terms “activist” and “expert” are better understood as overlapping identities instead of mutually exclusive positions. Activists are often well informed on their pursuits and experts are among the most passionate for affecting positive change. An activist acts with the intention to affect positive change, while an expert has the necessary qualifications to do so. With that understanding, the threshold to become an activist could be considered low (including “slacktivist” behavior such as sharing a video or buying a bracelet), while the threshold for an expert is significantly higher. But experts do not just appear out of nowhere — they have to start somewhere on the ladder of engagement.

There is understandable skepticism on the value of counting viewers of online videos as activists and raising awareness for a solution with which one does not agree. Fair enough. Let’s look at it another way: Where do experts come from?

If you consider yourself an expert on a topic or region, you most certainly started at a point of curiosity, perhaps a college campus. You probably watched or read something that got you fired up about a particular issue in another part of the world. Then you researched, visited the area, talked with those affected and realized that it was much more complex and nuanced than you originally thought.

What if right now there are 100 million potential more yous out there, seeking your guidance? Let’s settle on 10 million and still be amazed. If just one in one hundred of those 10 million seek out the education, experience and nuance, we are now left with a cadre of passionate and involved 100,000 experts — impressive by any measure. The bottom line is that the inspiration has been served.

You might say, “If I knew then what I know now…” But that’s exactly it: You may never have started, especially if a respected peer attacked you for being involved. Since you do know far more now than you did then, this may be your chance to help others skip some painful learning experiences in the process. Actions do matter more than intentions, but the intention to inform the debate from your perspective is not enough; it has to be done responsibly. If you are criticizing because you care about the future of Uganda, then please care enough to do so in a manner that keeps the conversation going.
What Can Be Done Right Now: Partnerships between Knowledge and Influence

The simple solution is to encourage civilized dialogue. However, a brief scan of the comments sections throughout the blogosphere would scare away even the most knowledgeable and well intentioned critics and activists. Civility is an important lesson but only part of the problem. Central to the argument critics take is the lack of the ability of those newly interested to understand the concepts at work.

Here is the opportunity to engage, to educate, innovate and to democratize the “expert knowledge.” It is imperative on us to ensure that the work that experts do resonates with the next generation of citizen activists, philanthropists and voters.

One such solution would be to encourage think tanks and advocacy organizations working on high-level or “complex” matters to team up with the organizations with strong will and social marketing strengths.

One example, “Exploring Humanitarian Law,” is a toolkit developed by the American Red Cross for use by educators and youth leaders to teach the principles of international humanitarian law (a “complex” issue) in the classroom. Projects such at these are designed to bridge the information gap and create a future of well informed adults, whether they become activists or not.

There is a lesson to be learned here: combining the knowledge produced by high level advocacy organizations with the incredible reach of Invisible Children’s recent campaign will yield a potent mixture of knowledge and power. This combination and could shape the arena in which America’s young adults learn the tools and knowledge that will inform a more productive and positive relationship with not just Uganda, but the rest of the world.
Moving Forward: Training an Expanding Conversation

With the expansion of media production and dissemination evidenced by Kony 2012, it’s no longer possible for the expert community to keep the activists out of this complex conversation. Attempting to do so will only dampen valuable enthusiasm or create disastrous disconnects between doers and thinkers. The only practical response is for experts to positively engage this expanding global dialogue and to teach the conversation upwards.

Activists are still responsible for their message and will unquestionably benefit from expert scrutiny. But right now there are potentially hundreds of millions of youth interested in Uganda and hungry for guidance. They may not be there tomorrow unless we are willing to engage.

 

Co-authors: Christopher Neu and Kevin Malone are facilitators TechChange for the online course: Global Innovations for Digital Organizing. Chris and Kevin have differing perspectives on the current value of the #StopKony campaign, but are excited about the potential impact for social media and human rights. They’re happy to continue the discussion @TechChange.

Follow Stephanie Rudat on Twitter: www.twitter.com/SRudat

By Gerard McCarthy and Christopher Neu

 

Please note that this post pertains to a customized course developed with IREX for alumni of the Global Undergraduate Exchange Program in Pakistan, a program of the Bureau of Educational and Cultural Affairs, US Department of State (administered by IREX).

If you’re interested in learning online with TechChange, check out Global Innovations for Digital Organizing. Class starts on May 14!

 

UGRAD-Pakistan

Pictured: Talha, an exchange student with Global UGRAD-Pakistan

 

Last month we discovered that our enthusiasm about exchange 2.0 was exceeded only by that of our international exchange students in Pakistan. A select group of forty students, all alumni of the Global UGRAD-Pakistan program, shattered every quantifiable participation record at TechChange for online learning. One student received over a thousand Tech Points (equivalent to nearly 500 posts/replies) for participation, while another student wrote a first draft of their final blog post project on the second day of class. As we mailed out the completion certificates to cities including Lahore, Islamabad and Abbottabad, we wanted to share some thoughts on how online courses like ours can be used to engage with the alumni of exchange programs in the future.

So, in no particular order, here’s four key lessons we’ve learned that might be useful for anyone thinking about using an online course to reach out to international exchange alumni networks.

1.Encourage social learning: Come for the class, stay for the community
On the first day of class, we divided the forty students into four smaller moderated groups of 8-10 students. On the second day of class, the students created their own alumni groups so that they could reconnect with their friends in the Global UGRAD program. This was a surprise for us (as we usually disable this function), but it was also an opportunity for the students to make our platform their own. Instead of closing down on these unauthorized groups, we decided to fork their purposes: “Official” groups would be moderated to advance class discussions and work on projects, while the unofficial alumni groups could be used for off-topic interactions. The decision paid off and we were lucky since the students created their own space for conversation. Next time, we’ll actually plan on letting students create their own groups.

2. Implement collaborative projects: Learn together, work together
As fun as it was to let the students chat among themselves in their alumni years, we didn’t want them to only talk with other students they already knew. The best way we found to stretch the social experience is to give them something to do. So, each week we came up with an exercise:

  • Week 1: Students selected health-based questions (specifically on malaria) to be asked in the Democratic Republic of Congo (DRC) by GeoPoll, a new text-message based survey tool that allows large-scale polling in hard-to-reach places including Afghanistan and Tunisia.
  • Week 2: PEPL created a custom deployment of FrontlineSMS in Pakistan to demonstrate how their mobile polling and metrics and evaluation tools worked.
  • Week 3: We received real results from the DRC from GeoPoll, and split the students into teams to verify and map hundreds of reports in a customized Crowdmap using Ushahidi technology.

3. Be aware of local context, but maintain an international focus
Working in Pakistan, we dealt with a gamut of issues: low/sporadic bandwidth, frequent power outages due to load shedding, and other issues which required flexibility and creativity. However, the most important consideration wasn’t the technical, but the social: Based in DC, we had little idea as to what programming in Pakistan is really like. So we quickly reached out to local partners to talk about how they were applying online tools to their work for local challenges, including Khudi who work on counter-radicalization and Pakistan Youth Alliance’s work on aid delivery during floods. However, we also wanted to keep an international focus, and one of the most popular guest experts was from Sri Lanka Unites, where students discovered that their challenges for building a nation and need for an offline strategy are shared around the world.

4. Make it last:
Students taking a four-week online course often are only getting settled in by the end of the first week when they realize that the class is nearly over. That’s why we keep our classes up and site open for three months after the class has concluded. We knew we were onto something when the students’ anguish over losing this opportunity to reconnect was uplifted by the realization that the conversations and collaboration doesn’t have to end when the class does. They’re already online and leaving with a new suite of tools to work together–what more could an educator ask?

In the end, the best way to make the experience last isn’t just to keep a site open, but to continue thinking critically about the best way to integrate online platforms with in-person international exchanges.

To quote our favorite USIP Special Report on Exchange 2.0, we need to make sure international exchange programs:

“Embed the virtues of exchange with ongoing contact. Sponsored exchanges can leverage the investment by enabling participants to remain engaged, continue to enhance their language abilities and cultural understanding, and share their experiences with a broader audience.”

Following this lead we’ve designed our online courses to be platforms for extended social and collaborative learning- and it’s resulted in unprecedented levels of student participation.

We’re sure our four lessons are not comprehensive though, so we’d like to hear from you about effective approaches to online learning and student exchange! Feel free to comment below and we’ll check in regularly. In the meantime, we’ve copied in below some of the course feedback from the Pakistani students. Over to you!

What Our Students Are Saying:

  • It is a great course, and you will understand the basic purpose and benefits of social media and how to use them to have a great outcome of it.
  • My expectations for the course were beyond imagination. I was able to learn the use of tools that can be applied in times of disaster, when one wants to help his fellows. and the tools and ways of communications that were different from my field
  • I would highly recommend my colleagues to learn and experience the beauty of online learning
  • I think I would highly recommend this course to all my friends who are running their NGOss or wish to work on welfare projects. It provides us a platform to learn from people who are serving their societies using modern technologies and innovations. Specifically I have learnt how a simple thing like text message can be so useful in collecting data and reaching out to people and revealing the truth.
  • If you feel helpless that you can’t help people at the time of disaster then u should take this course because after completing this course you will learn quiet much stuff and you will be everywhere, while at home, to help people in trouble 🙂
  • This was first online course and was very good experience. I gained very much useful information. I would recommend my colleagues to take this course as this is very effective in our daily global networking.
  • If one wants to be successful in 21st century .. or really want to be accepted by the fast paced,post modern 21st century .. Then one should make sure to attend this course .. so that he or she will become pro of modern technology,innovations & communication tools. The Ultimate Course of 21st century!!
  • Before taking this online course, I could never imagine how effective and engaging an online course can be!
  • It is simply the height of innovation – come and experience the uniqueness of this virtual classroom!
  • This was a great opportunity for us to learn different issues about social media and communication with the people of different locations. I would say that I have learned how can we make development, how can we work with organizations and how can we use our abilities in a good way… Rob and Stephanie explained different issues very well and i can say that if i started the project about community development that i have to, i wont have any problem and i will be able to overcome the problems correctly…
  • It is worth-taking if you really want to explore the communication world, the ways that you would never had imagined!
  • If you want to learn more in short time just go for TechChange
  • The course is structured in a very learner-friendly style and the moderators are always there to guide you.

This post was contributed by Ferya, a participant in the TechChange course: “Global Innovations for Global Collaboration” developed for IREX for alumni of the Global Undergraduate Exchange Program in Pakistan, a program of the Bureau of Educational and Cultural Affairs, US Department of State administered by IREX. Learn more about our online course: New Technologies for Educational Practice

Cell Phone

After going through our first class’ assigned reading “How mGive used texting to raise $40 million  for Haiti“, I realised how technology can help us do wonders. I myself have experienced a similar thing in the year 2005. Though it was not exactly the same but the main idea was closely similar.

On October 5 – 2005, Pakistan’s northern areas were hit by an earthquake of 7.6 magnitude, which left around 80,000 people dead and 100,000 injured. The earthquake is said to be the 17th deadliest earthquake the Earth has ever seen.

I was a high school student then and was very disturbed by the occurrence. It was something I had never seen in my life before and was very shaken. I wanted to do something to help my fellow citizens but really did not know what?

In Karachi, by evening everyone was texting each other to pray for the victims. But as time passed, people started exchanging ideas via messages of what can one do to help. People shared messages of possible food items, clothing stuff and medicines that can be donated. Addresses of various donation camps were exchanged throughout. A number of telethons were broadcast with celebrities asking people within the country and abroad, to help the people of the affected areas. Many mobile network companies also provided their services for donations via mobile phones.

The most famous and well organised camp of the city, which was set up by a known TV celebrity, was introduced to the people of the city via messages, that  were circulated religiously.

The word spread and soon the camp was flooded with volunteers as young as kindergarten students and as old as those KG students’ grandparents. People of all age groups, from different social strata and from different professions brought whatever they could get for the victims. The camp stayed open 24/7 for months.

The rehabilitation work was months long and was very organised and well executed. But it would not have been a huge success without the help of the young volunteers who not only contributed in material sense but were physically available all the time for any kind of assistance. And this mobilisation became possible only because everyone was connected via mobile phones.

Apart from messages with lists of needed items, messages with motivational poetry and quotes were also exchanged which helped everyone focus on their only goal – to help, no matter how.


TechChange Year In Review

We’ve posted the video slideshow of our year in review, but we need your help to pick the accompanying music!

Tweet your suggestions @TechChange using #TCParty or just use the comments section below.

Suggestions from our staff:

 

See why we need the help?

 

Suggestions from Twitter:

Stay tuned for more photos from the party at Busboys & Poets courtesy of slightlyworn

Panelists, Map (USIP-Fitz)

 

How do you turn a panel discussion in Washington, DC into a global conversation?

On Friday September 16, TechChange partnered with the U.S. Institute of Peace (USIP) Center of Innovation: Science, Technology, and Peacebuilding and George Washington University (GWU) to host the online portion of an event on Sifting Fact from Fiction: The Role of Social Media in Conflict. The event featured some of the leading Twitterati, policy makers, and social media experts, including Alec Ross, Andy Carvin, Jillian York, and others.

(more…)

Mobile phones remain vital for reaching the masses in the Middle East (as discussed in a previous post), but what’s less clear is what to do once you have them on the line. As mobile penetration rates continue to climb, the next challenge will be training and organizing networks to crowdsource shared problems. On Sunday, August 21, TechChange and Souktel held a training in Ramallah to explore how applying tools for mass SMS and crowdmapping could play a role in community organizing and crisis response. The training consisted of three modules: 1) Simulation of directing ambulances through checkpoints after a major attack; 2) Creating a new Ushahidi map and thinking strategically about its application; and 3) Registration for the Standby Task Force. (more…)

During the protests in Tahrir square, one Egyptian activist tweeted: “We use Facebook to schedule the protests, Twitter to coordinate, and YouTube to tell the world.” A similar phenomenon is happening with the response to the most recent Mumbai bombings, where Mumbai residents and a concerned online community are collaborating through a variety of online tools to gather information and potentially save lives. According to the Economist blog:

“AT 6:54 pm the first bomb went off at Zaveri Bazaar, a crowded marketplace in South Mumbai. In the next 12 minutes two more followed in different locations in the city. Even before the blasts, torrential rain meant that roads were clogged. The attacks added to the confusion just as millions of people were returning home from work. With telephone lines jammed, many Mumbaikars turned to a familiar alternative: they posted their whereabouts, and sought those of their close ones, on social networks.
(more…)