Author: Charles

This article is re-posted  from TechChange team member Charles Martin-Shields’s website “Espresso Politics”.  We thank him for being awesome and sharing his stories from paradise with us.  You can follow him at @cmartinshields. 

TechChange has a course coming up that breaks a little bit from the standard “ICT4D” content.  It’s titled “New Technologies for Educational Practice” and I was trying to think of how someone would put this knowledge to use.  It all seemed abstract, so wracked my brain for cases when I used technology in my own educational work, which included two years in Apia, Samoa as a Peace Corps volunteer doing English curriculum development.

While there is content related to video games, web technology and social media, in the TechChange course, I wanted to try to think of a practical example of using technology to enhance learning.

As I thought back to those wistful days in Polynesian tropical paradise, I remembered that a few teachers and I came up with a fun, elegant (IMHO), solution to the problem of Samoan secondary students texting in class.

To put it in context, this was January 2007, and Samoa had just taken their digital mobile phone system online.  Suddenly everyone had a GSM mobile phone and everyone was texting.  Mobile telephony went from 0 – 60 in Samoa almost instantaneously.  Naturally every student in grades 9-12 was texting during class, as rebellious youths are known to do.

The teachers tried the usual methods of corporal punishment, phone confiscation, and detention, but none of this seemed to deter the students from texting.  So I sat down with a few of the teachers over beers and we decided, if you can’t beat them, join them.

Our solution was to make text messaging part of the English learning process.  Students had the opportunity to text each other in class, read the texts (which were teacher approved), and were graded on the accuracy of their spelling and syntax.  The practice sentences of 140 characters or less were easier to handle for speakers of English as a second language, compared with the higher density books, and students could practice from home.

This exercise wasn’t a replacement for the more formal learning that took place in the form of longer texts and written exams, but it provided a space for students to practice using English that was accessible and fun.  While it might not have been a grand strategic shift in pedagogy, mobile technology provided a free tool to enhance the learning experience in a sustainable, enjoyable way.  Of course, I’d love to see comments about all of your experiences with technology, learning and development, since we’re always learning from each other in this space!

If you’re interested in learning more about education and technology, have a look at “The New Technologies for Educational Practice” as well as our other training programs on the TechChange site.

On November 9, TechChange President Nick Martin and the TechChange team were invited to participate in a roundtable discussion co-hosted by the International Peace Institute and the UNDP’s Bureau for Crisis Prevention and Recovery on crowdsourcing for conflict prevention.

The discussion covered the policy challenges associated with crowdsourcing at a national level, as well as discussions about tools and human factors.  The UNDP’s Ozonnia Ojielo expertly explained the Amani 108 process in Kenya, Nick Martin and Google’s Beth Liebert spoke about communication and mapping tools involved in the process of crowdsourcing, and William Tsuma of the Global Partnership for the Prevention of Armed Conflict talked about the human side of crowdsourcing, including the risks people face when participating.

Ozonnia Ojielo gave the audience an in-depth analysis of why the Amani 108 program, co-managed by the UNDP and Kenyan Government, was so effective for preventing significant outbreaks of violence during the referendum vote in 2010.  He explained the level of buy-in across all levels of society, and that there was both information gathering capacity and the ability to respond when needed.

Moving off this case study, Nick Martin, with the help of Jordan Hosmer-Henner, talked about  the social tools for crowdsourcing, including FrontlineSMS, Twitter, and Freedom Fone.  Since  these systems can provide a data analyst with geographic information, the TechChange team  had put together a crowdmap and provided the audience with information to text into a  FrontlineSMS platform.  Jordan then demonstrated how the texts are received in the  crowdmap, and how to map them.  This was a nice interactive touch, and allowed participants  who may not have seen mapping platforms to interact briefly with the software from their  seats.

Beth Liebert expanded on Nick and Jordan’s presentation, giving a detailed explanation of Google’s mapping products.  She demonstrated how the maps incorporated layering technology that could be easily used by non-technical practitioners, demonstrating the platform with a map that was designed during the London riots to provide information on police activity, safe spaces and different types of events.  This information is all crowdsourced using the tools that Nick and Jordan discussed, and Beth provided a superb explanation of the depth and capacity Google mapping products have for bringing data to life.

William Tsuma brought the conversation back to the operational side, speaking about the challenges of organizing crowdsourcing operations in environments where security was a problem and the issues surrounding data sharing with governments and security agencies.  His suggestions demonstrated practical examples of how to work around these challenges, as well as methods that professionals could employ while working on crowdsourcing at the community level.

The discussion covered the range of issues at the policy level, covered tools and technical needs for crowdsourcing, and brought the conversation back to the core issue, that we are trying to improve the lives of people affected by conflict and instability.  Roundtables like these, hosted by organizations doing good work in the field and supporting critical research on conflict prevention, provide a space to discuss the intersection of tools, policy and human challenges of crowdsourcing while giving a variety of experts the opportunity to ask questions and share their insights.

After 40 years of rule, Colonel Gaddafi is gone.  Reports say he was killed today in a military offensive in Sirte, Libya after a protracted insurgency that was backed by NATO forces.  While there is room for a conversation about NATO’s actions, whether they’re an example of Responsibility to Protect doctrine, and normative questions of supporting violence.  In the immediate though, history tells us that the more effectively we can help Libya achieve a stable political and economic situation, the more likely we are to see a stable peace.  This is an area where emerging mobile technology and crisis mapping could prove valuable to the development and peacebuilding communities.

 

There is already an example of Ushahidi’s mapping platform being used to track the violence and gather data for the UN Office for the Coordination of Humanitarian Affairs (OCHA).  The launch of this map was managed by OCHA with volunteers from the Standby Volunteer Task Force.  As Patrick Meier explained at iRevolution, this deployment was called for by OCHA with a predefined set of data management processes and a fully trained team of mappers.  In this example we see the humanitarian community grasping the value of mapping technology and supporting the systems to make it viable in what was an evolving conflict situation when the map launched in March 2011.  You can see the public map here.

 

Having seen a proof of concept for crowdsourcing in the form of the Ushahidi map, Libya in the post-rebellion stage could be a case study for how mobile technology might be leveraged going forward to develop participatory government, rebuild an economy, and provide the citizenry with decentralized access to information.  The high level of mobile penetration means that crowdsourcing tools such as FrontlineSMS could be valuable for gathering and disseminating information about access to health care and justice, as well as supporting participation in governance functions at the local and national levels.

 

A large part of a successful transition will hinge on the desire of Libyans to develop a system of governance that is right for them with the support of the international community, and mobile telephony is only part of the equation.  SMS crowdsourcing and tools such as FrontlineSMS could provide a great deal of value in the transitional process as stability returns to Libya.  I’d like to invite everyone to comment and start a discussion about where we see technology fitting into Libya’s development going forward.

 

 Charles Martin-Shields is TechChange’s Director of Special Projects and Simulation Design.  He  is also a doctoral student at the School for Conflict Analysis and Resolution at George Mason  University, where his research focuses on conflict management, technology and analytic  methodology.  He can be reached at charles@techchange.org and you can follow him on Twitter  @cmartinshields.