One of the most difficult things as an entrepreneur is transitioning from a single person with an idea to a team of colleagues with a shared creative vision. Such a transition involves trust, time, and a certain degree of terror. But finding these fellow travelers who bring new skills, perspectives, and outlooks to bear on the original idea is without question the key to everything.

Over the past three years at TechChange, I’ve had the privilege working with hundreds of inspiring individuals: staff, advisory board members, and partners. Given the incessant pace of start-up life, it is sometimes easy to neglect the distance already traveled, the road already taken. Today, I’d like to to reflect on that journey and the contributions of one amazing individual: Chris Neu.

I first met Chris in the spring of 2010 while he was still working at the US Institute of Peace (USIP). I got a call from Dominic, my colleague and co-founder, saying “Chris Neu one of the smartest people I’ve ever met – he’s interested in coming over to work with us.” I remember thinking to myself, “One of the smartest people – huh? We’ll see.”

Three years later, I can confirm that Dominic was right.

Chris Neu is a firestorm of creativity, intelligence, and hard work. He is hardwired for start-up culture and possesses a rare unbridled energy for everything he does. He is the chief operations officer, the chief of staff, the photographer, the bookkeeper, the proposal writer, the facilitator, the blogger, the project manager, and so much more.  He wears a TechChange t-shirt to every event and can be found enthusiastically sharing our story and message late into the night. And while he’s a frequent contributor to the many hilarious conversations that emerge in our tiny 3rd floor loft, he’s not afraid to take the hard line or unpopular stance in the interest of keeping the organization on track. He’s also the one hassling to me write more blog posts, so here you go, Chris!

Every leadership team is different but I believe the successful ones have people with complementary skill sets and fundamentally different personalities at the helm. To those sitting on great idea, I can confidently say: find someone who challenges you and disagrees with you, someone who pushes you to work harder and do more. Chris Neu is that person for me.

While in some sense the journey for TechChange is still just beginning, so much of our current success is a direct consequence of Chris’s tireless efforts over the past three years.

So today please join me in saying: Happy Birthday Mr. Neu and thank you for all you do for TechChange!

(Stay tuned as a I profile other staff members in weeks to come. Next up: Will Chester)

What is Intrapreneurship?

A Beginner’s Introduction to Institutional Innovation

Written by Joe Agoada and Jennifer Estevez, Co-facilitators of TC108a: Intro to Intrapreneurship

Intrapreneurship defined

In·tra·pre·neur·ship (n) 1) Successful adaptation of entrepreneurial attitudes and strategies inside of a bureaucratic organization. 2) Implementation of start-up practices within a large organization, producing valued innovation.

Where does the term intrapreneurship come from?

The word “intrapreneurship” sounds like a new term, but it in fact has some history to it. The term was first discussed in a 1978 piece by Gifford and Elizabeth Pinchot titled “Intra-Corporate Entrepreneurship (Some Thoughts Stirred Up by Attending Robert Schwartz’s School for Entrepreneurs)”. Norman Macrae’s 1982 Economist article, “We’re all Intrapreneurial Now” further explores intrapreneurship and gives naming credit to the Pinchots. However, the word seems to have gone into relative hibernation until the dot.com bubble burst and Silicon Valley innovators started to look beyond the newest internet start-up for growth in the technology sector.

Intrapreneurship vs. entrepreneurship, per Guy Kawasaki

For a modern understanding of intrapreneurship, we can look at one of its most vocal proponents: author, motivational speaker, and venture capitalist Guy Kawasaki. Kawasaki was an early employee at Apple and a “chief evangelist” at the company for years.  With his 2004 book, Art of the Start, he began making direct references to intrapreneurs and has recently become a more vocal advocate. For example, he wrote this  July 2013 blog post on LinkedIn on “The Art of Intrapreneurship”. Here’s an excerpt:

  • “There are lots of guys and gals inside established companies who are as innovative and revolutionary as their bootstrapping, soy-sauce-and-rice-subsisting, external entrepreneur counterparts. This is for these brave souls who face a different kind of reality and must practice the art of entrepreneurship inside a company—or “intrapreneurship.'”
  • “From the outside looking in, entrepreneurs think intrapreneurs have it made: ample capital, infrastructure (desks, chairs, Internet access, assistants, lines of credit, etc), salespeople, support people, and an umbrella brand. Guess again. Intrapreneurs don’t have it better; they simply have it different. Indeed, the reality is that they probably have it worse because they are fighting against ingrained, inbred, and inept management.” – Guy Kawasaki

Bottom line: intrapreneurship is difficult, challenging, and nuanced.

Defining intrapreneurship: the starting point to inspiring institutional innovation

 Understanding exactly what intrapreneurship is can be a starting point in igniting growth and innovation within institutions. Harnessing the intrapreneurial approach can empower workers of any generation to advance their careers while improving their organizations. Intrapreneurship is especially helpful for junior-level employees and mid-level managers wanting to overcome the obstacles associated with getting consensus and support for innovative new ideas in the workplace. Getting employees to understand the concept of intrapreneurship is the first step to empowering a new cadre of innovators within institutions; nurturing intrapreneurship just may be the key to powering the global economy forward.


Learn more about intrapreneurship.

Join us with Ashoka Changemakers and other past, current, and aspiring intrapreneurs across the world that are sharing and learning the tools and techniques to innovate within their organizations for social change in TC108: Social Intrapreneurship – Innovation Within Institutions. The course begins February 24 – March 21, 2014. Enroll now to lock in your early bird discount and group rate!

 

About Joe Agoada

Joseph Agoada is the Resource Mobilization Coordinator for the UNICEF New York HQ Social and Civic Media Section in the Division of Communication. He has held this post since August of 2011 when he also founded and launched UNICEF-GIS. Prior he implemented UNICEF’s World Cup in My Village in Rwanda and Zambia. Between 2008 and 2009 he worked directly for Amy Smith, founder of the MIT D-Lab as a course administrator and then conference organization for the 2009 International Development Design Summit. In 2008 he was named an International Youth Foundation a Global YouthActionNet Fellow and in 2012, and a Google Personal Democracy Forum Fellow. He is a graduate of the University of Wisconsin-Madison and Johns Hopkins School of Advanced International Studies and currently resides in Washington, D.C.

Is it possible to be an entrepreneur AND work for a large organization? Intrapreneurship, defined as entrepreneurial behavior within an established bureaucratic organization, is offering new graduates, young professionals and those working in the international development field a new way to drive innovation and increase social returns on investment in their work. The importance of the “start-up” mentality for aide since the recent global financial uncertainty has ignited a rapid growth in social entrepreneurship. Now large institutions such as the United Nations, World Bank and academia are hiring former entrepreneurs or those suited to become intrapreneurs.

I became an intrapreneur in early 2010. After taking a public bus ride from Kampala Uganda to Cape Town, South Africa I attempted to launch a network that would screen live World Cup games on inflatable screens and deliver educational content before, between and after matches. The process of starting up the program and getting the brand visible was incredibly difficult. Even when someone liked the concept, they questioned if we had the capacity to carry out the logistics and security of bringing hundreds of people together in rural villages without electricity.

Fatefully, I connected with a team within UNICEF New York Headquarters called the Youth Section. The Youth Section (now the Social and Civic Media Section) was filled with creative and innovative risk takers who were pushing the envelope in social media and digital engagement within the organization. The Youth Section picked up the World Cup idea and with their support and vision a version of the concept called World Cup in My Village was able to reach thousands of young people in Rwanda and Zambia

Without the UNICEF network of offices providing financial resources, security, and technical support, the project would have never been realized. Since the completion of the project, I’ve been working with the UNICEF Social and Civic Media section team to form innovative technical partnerships and helped start-up a growing youth led digital mapping initiative.

Intrapreneurship is a perfect option for international development professionals  and those aspiring to work in the field who feel the need to unleash their creative talents and satisfy their urge to create something new, but without risking everything as an entrepreneur. Intrapreneurship is also becoming more and more valuable for companies who are looking for people that take initiative to drive innovation and add to the company’s competitive edge. Accordingly, intrapreneurs are now some of the most valuable and sought after employees to an international development organization.

New and emerging technology is giving millennials, social entrepreneurs and bureaucrats the opportunity to become invaluable intrapreneurs and generate new and sustaining value for their companies. The intrapreneurs borrow from the principles of entrepreneurship and adapt these principles to fit within their organization. A limited group will have the opportunity to be a part of the first ever Tech Change Summer Mini Course which will teach the essentials for intrapreneurship and discuss about the latest strategies for becoming and working with intrapreneurs . Guest speakers will range from academic experts to practicing intrapreneurs from UNICEF and the World Bank.

To learn more about the power of intrapreneurship and to unlock your intrapreneurial potential, apply now to our Social Intrapreneurship: Innovation Within Institutions online course with Ashoka Changemakers. The course runs February 24 – March 21, 2014.

The end of the year is now upon us. We just wanted to thank you from the bottom of our hearts and the top of our DC nerd attic for making 2012 our best one yet. Specifically, thanks to your course feedback, content contributions, happy hour attendance, and tuition dollars, we’ve trained over 1,400 participants in 70 countries in how to better use technology for social change.

New Online Courses:
We have expanded on our original set of courses (Emergency Management, Digital Organizing, and Mobiles for International Development) into exciting new spaces. A few courses we’d like to highlight:

  • (TC309) Mobile Phones and Public Health: Our largest open enrollment course so far, we were joined by over 100 students in 25 countries. Developed in partnership with the UN Foundation’s mHealth Alliance, we also piloted our new in-course tool simulator for D-Tree!
  • USAID Courses on Mobile Money: Through a custom course for 80 USAID mission staff in 7 countries, we’re helping build development capacity in mobile phones. Next up? Turning this course into a self-paced interactive module to scale the program.
  • TOL Journalist Training for “Reporting on Education” in E. Europe: Developed in partnership with Transitions Online (TOL), BBC, and The Guardian, we shared our platform with TOL to train 20 journalists over a 2-week period. This was our first course ever with non-TechChange content and external facilitators!
  • (TC201) Ushahidi: Frameworks for Effective Platform Management: Expanding on our “Emergency Management” course, we developed this course in partnership with Ushahidi to be a scalable complement to the Universities 4 Ushahidi program (U4U).
  • (TC108) Technology, Innovation, and Social Entrepreneurship: Developed in partnership with the Amani Institute, we wanted to not just teach content, but develop more social entrepreneurs to keep pushing the field forward.

Online-Enabled Public Events:
One of our initiatives this year has been to assist our partners in reaching a larger online audience and to start thinking of all public events as online-first. Events include:

  • International Conference of Crisis Mappers at the World Bank: We worked together with Crisis Mappers to produce the first livestreaming of ICCM, which led to an additional 950 unique viewers from all over the world!
  • Connecting Grassroots to Government at the Wilson Center: Building on our work for empowering Volunteer Technical Communities (VTCs), we took live questions from the online audience during this event. This was one of multiple events at the Wilson Center, which is leading the way in online-enabled events.
  • Expert Interviews at the mHealth Summit: Since the webcast was already provided, we focused on capturing expert knowledge from the attendees and partners for the mHealth Alliance. Most fun part? Getting pictures of attendees holding their cell phones to show their personal connection with the device.

Site Upgrades and Added Features:
In addition to a few other handy features, we’ve made a few big technical upgrades to our site in the hopes of improving user experience.

  • Launched a new, responsive TechChange.org! We much of 2011 promoting mobile-first design, so it was a relief to build a fully responsive site in 2012. Try re-sizing it in your browser!
  • Animating our content voiceovers. We’ve always been big fans of RSA Animate and iheed who produce educational video content, so we tried giving it a go ourselves. What do you think? We’re hoping to do plenty more in 2013.
  • Video-for-everyone course design. We switched from Ustream to OpenTok in 2012 to try to not just talk at our classes, but have discussions with you. It’s been a bumpy ride, but we’re working at optimizing for every browser and bandwidth.

Field Training and Workshops:
Tech training cannot be done by Internet alone. Here’s a few cases where we rolled up our sleeves and got to teaching the old fashioned way.

Finally, a particular highlight of the past year was the nice story run about us in The Economist. Read the article: Geeks for Good.

We hope to see you online, in person, or in class next year!

Warm regards,

The TechChange Team

 

Interested in learning with TechChange? Check out our upcoming course with the mHealth Alliance: Mobile Phones for Public Health. Class starts on Nov. 12!

This month we introduced a new online class on Technology, Innovation and SocialEntrepreneurship in partnership with Roshan Paul, cofounder of the Amani Institute and senior staff member at Ashoka. The class has already attracted much interest from 30 students in 10 countries, including speakers from Groupshot.org, Shift.org, Digital Green, and Architects of the Future.

While we offered the class as part of the unprecedented enthusiasm around the ability of private-sector innovators to solve global problems, the last two weeks have made clear how the availability of new tools has been inseparable from the growth of TechChange as an organization. The path from starting our firm two years ago to being a recognized B Corp can be told first through our team members, but also through the technology that we’ve chosen to use to further our institutional goals.

While we usually avoid taking a tech-centric approach to business and education, these tools have solved a variety of management challenges for us, including core learning platforms and content management, community engagement, talent recruitment, relationship management, collaborative document editing, and task management.

1. WordPress (Content Management): Everything we do at TechChange that is website related is based on WordPress. Our main TechChange.org site, and our course site are heavily customized versions of WordPress.  We are big believers in responsive design and WordPress gave us the framework that we needed to build a system that could be managed by non-programmers. Some of our favorite plugins: GravityForms, Advanced Custom Fields, WordPress Database Backup, Disqus, Google Analytics for WordPress, and BuddyPress. But ultimately, whenever we’re asked why we chose to go with WordPress, we have to be honest: We chose the highly engaged WordPress developer community first and then figured out if the tech could meet our needs going forward.

2. Twitter (Community Engagement): Twitter has been absolutely crucial to our success. We got a late start (May 2010) but in two years we’ve grown to 6200 followers with an average of about 300 new followers a month thanks to the incredible direction of social media whiz kids Alex Priest and TJ Thomander. The secret sauce: our following has grown in direct relation to the number of tweets we’ve sent out every day.  We like to aim for tweeting 25-40 times a day and so should you.  Some tools we like: Crowdbooster, BufferApp, TweetDeck and Friendorfollow.

3. Idealist.org (Talent Recruitment): Whenever we hire someone new, we always post on Idealist.org, mostly because we care about attracting people who are passionate about social change in addition to tech nerds. For us, Idealist has been the best place to find them. If you’re hiring for a new position, we’d highly recommend spending the $70 for a job announcement.  Having an open web form application is also a great way to constantly be on the lookout for the right talent. Check out the TechChange application here.

4. Salesforce (Relationship Management): Where would we be without the web standard in customer relations management? Salesforce allows us to easily catalog everyone who applies for our courses as well as clients who hire us for custom courses. There is an incredible diversity of tactics organizations can use to tap into the power of Salesforce. We love what the folks at Vera Solutions are doing in terms of helping other organizations use Salesforce to enhance their M&E work and are excited to have CEO Taylor Downs speaking in our class this week. Salesforce has a number of discounts available for nonprofits and B corps.

5. Google Docs (Collaborative Writing): Google Docs is a our go-to way to share documents and collaborate in real-time. We do so much within this framework from managing cash flow, to sharing spreadsheets of student lists, to editing proposals. You do need a gmail account to use them and some folks may prefer not to be too cloud dependant but we’ve been very happy with this tool over the past two years.

6. Asana (Task Management): We’ve struggled over the past two years to find a good task management tool that everyone on the team actually uses. We tried Basecamp, Open Atrium and a bunch of others with limited success. The beauty of Asana is that it integrates nicely with Gmail. The interface is very intuitive and so far this has been the best one yet.

Other tools and platforms we love: Github, Rackspace, Quickbooks Online, Google Analytics, and Paypal.

What about you? What tools or platforms have been the most valuable for you and why? Feel free to share them below.

Are you already enrolled in our Technology, Innovation, and Social Entrepreneurship course and interested in mobile phone applications for the developing world? Do you want to deeply examine organizations and social entrepreneurs that have disrupted the mobile phones for good sector?

We are offering our TC105: Mobiles for International Development course that starts Monday for $195.00 (more than 60% off) to all our enrolled participants and their colleagues in TC108: Technology, Innovation, and Social Entrepreneurship. We believe having social entrepreneurial-minded participants can make TC105 even better and add a new perspective to class discussions. We have an incredible group of guest experts lined up that have had a renowned social impact in the tech space like Joel Selanikio of Datadyne, Jacob Korenblum of Souktel, and Lynn Eisenhart of Bill & Melinda Gates Foundation.

If you are interested in this offer then email us at info[at]techchange[dot]org and we will add you to the course. If you aren’t enrolled in TC108 yet and would like to take advantage then send in an application here and we’ll get you set up. This is the biggest course discount we have had yet, so this is a great opportunity to take two courses with a large deduction. Act quick because there’s just a few days left until course start!

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